{"id":764,"date":"2023-06-20T20:19:22","date_gmt":"2023-06-20T20:19:22","guid":{"rendered":"https:\/\/infotrust.us\/?page_id=764"},"modified":"2023-06-21T04:47:10","modified_gmt":"2023-06-21T04:47:10","slug":"open-a-ticket","status":"publish","type":"page","link":"https:\/\/infotrust.us\/?page_id=764","title":{"rendered":"OPEN A TICKET"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#084D81&#8243; min_height=&#8221;100vh&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;40px|20px|20px|20px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div>\n<h1><span><span style=\"color: #ffffff;\">Open a ticket one of the following ways:<\/span><o:p><\/o:p><\/span><\/h1>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;40px|20px|20px|20px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Normal Business Hours<\/h3>\n<h3 style=\"text-align: center;\">use one of the following methods:<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;75%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Call <a href=\"tel:586-467-0301\">586-467-0301<\/a> and <strong>select option 1<\/strong> to speak to a representative to open a ticket<\/li>\n<\/ul>\n<p style=\"text-align: center;\">OR<\/p>\n<ul>\n<li>If you\u2019re an authorized online Freshdesk user send an email to <a href=\"mailto:freshdesk@infotrust.us\">freshdesk@infotrust.us<\/a> and support personnel will respond ASAP.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;40px|20px|20px|20px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">After-Hours<\/h3>\n<h3 style=\"text-align: center;\">Network Down Emergency<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;75%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 14px;\">Call <a href=\"tel:586-467-0301\">586-467-0301<\/a> and <strong>select option 1<\/strong> to speak to a representative to open a ticket<\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;tel:586-467-0301&#8243; button_text=&#8221;CALL NOW&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#000000&#8243; button_bg_color=&#8221;#FFFD78&#8243; button_letter_spacing=&#8221;2px&#8221; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;&#xe090;||divi||400&#8243; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;50px||||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; button_text_size=&#8221;18px&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Open a ticket one of the following ways: Normal Business Hours use one of the following methods: Call 586-467-0301 and select option 1 to speak to a representative to open a ticket OR If you\u2019re an authorized online Freshdesk user send an email to freshdesk@infotrust.us and support personnel will respond ASAP. After-Hours Network Down EmergencyCall [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-764","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/infotrust.us\/index.php?rest_route=\/wp\/v2\/pages\/764","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infotrust.us\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/infotrust.us\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/infotrust.us\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/infotrust.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=764"}],"version-history":[{"count":5,"href":"https:\/\/infotrust.us\/index.php?rest_route=\/wp\/v2\/pages\/764\/revisions"}],"predecessor-version":[{"id":855,"href":"https:\/\/infotrust.us\/index.php?rest_route=\/wp\/v2\/pages\/764\/revisions\/855"}],"wp:attachment":[{"href":"https:\/\/infotrust.us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}